Resolved on November 28, 2024.
We are continuing to work diligently on mitigating the issues with some of our Shared Servers being greylisted by 3rd party mail servers including Microsoft and Yahoo. Our team is actively addressing the situation and we are seeing an improvement in email delivery for those affected servers. If you are still experiencing issues sending mail and require immediate assistance, please let us know so that we can continue to explore options for mitigating this. Additionally, we are implementing a more permanent solution with a new, robust outbound mail filtering system in the near future. Thank you for your patience as we work to restore seamless mail delivery.
Update timeline
- investigating Nov 28, 2024, 06:20 AM UTC
We are continuing to work diligently on mitigating the issues with some of our Shared Servers being greylisted by 3rd party mail servers including Microsoft and Yahoo. Our team is actively addressing the situation and we are seeing an improvement in email delivery for those affected servers. If you are still experiencing issues sending mail and require immediate assistance, please let us know so that we can continue to explore options for mitigating this. Additionally, we are implementing a more permanent solution with a new, robust outbound mail filtering system in the near future. Thank you for your patience as we work to restore seamless mail delivery.
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