421 Misdirected Request Error

Update timeline

1. investigating Jul 18, 2025, 08:41 PM UTC

   We are aware of an issue affecting websites utilizing EA-NGINX, where visitors may encounter a "421 Misdirected Request" error. This issue has been identified by cPanel and is related to recent updates within the EA-NGINX configuration. cPanel is currently investigating the root cause and working toward a permanent fix. In the meantime, our team is actively monitoring affected systems and will apply any recommended workarounds as they become available. Further information can be found here: https://support.cpanel.net/hc/en-us/articles/33553346450455-Websites-show-421-Misdirected-Request-error-while-using-EA-Nginx

2. monitoring Jul 18, 2025, 11:54 PM UTC

   We've received messaging from cPanel. They will be patching their build of ea-apache24 and are currently in the testing stage. We will provide more updates as they become available.

3. monitoring Jul 19, 2025, 04:24 AM UTC

   We are still waiting on the newest package release from cPanel. It is expected that [**this cPanel Support article**](https://support.cpanel.net/hc/en-us/articles/33553346450455-Websites-show-421-Misdirected-Request-error-while-using-EA-Nginx) will be updated with it is available.

4. identified Jul 19, 2025, 07:47 AM UTC

   We are still waiting on the newest package release from cPanel. It is expected that this cPanel Support article will be updated when it is available.

5. resolved Jul 19, 2025, 08:47 PM UTC

   This issue has been resolved. cPanel has released the necessary updates to address the "421 Misdirected Request" error affecting websites using EA-NGINX. Our team has applied the updated packages across affected systems, and normal functionality has been restored. We will continue to monitor closely, but no further impact is expected at this time. Thank you for your patience while we worked to implement a resolution.