Ingrid incident

Instabox integration errors

Major Resolved View vendor source →

Ingrid experienced a major incident on June 11, 2025 affecting Transport Administration, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2025, 12:30 PM UTC
Resolved
Jun 11, 2025, 01:30 PM UTC
Duration
1h
Detected by Pingoru
Jun 11, 2025, 12:30 PM UTC

Affected components

Transport Administration

Update timeline

  1. identified Jun 11, 2025, 01:18 PM UTC

    We have identified an issue with our integration with Instabox that produces issues when attempting to book shipments. The issue has been identified and mitigation is underway.

  2. monitoring Jun 11, 2025, 01:37 PM UTC

    The issue has been resolved and we are currently monitoring our systems for potential additional issues.

  3. resolved Jun 11, 2025, 01:48 PM UTC

    No additional issues reported after fix was deployed. Issue classified as resolved.