Ingrid experienced a minor incident on April 27, 2026 affecting Transport Administration, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Transport Administration
Update timeline
- identified Apr 27, 2026, 06:15 AM UTC
We have identified and been made aware of booking issue with Postnord where the Postnord API times out in the booking request. This is being looked in to and escalated to Postnord.
- monitoring Apr 27, 2026, 06:34 AM UTC
Postnord reports that they have mitigated the issue and we are monitoring our logs. Initial inspection can confirm that the error message has dissappeared.
- resolved Apr 27, 2026, 06:40 AM UTC
Postnord confirms the issue on their end due to functionality deployment. Logged timeframe of issues with connectivity to their API. from 08:03:50 to 08:31:34. No issues identified on Ingrid's end.