Ingrid incident

DPD Meta API booking issues to Belgium.

Major Resolved View vendor source →

Ingrid experienced a major incident on March 18, 2026 affecting Transport Administration, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2026, 07:34 AM UTC
Resolved
Mar 19, 2026, 01:14 PM UTC
Duration
1d 5h
Detected by Pingoru
Mar 18, 2026, 07:34 AM UTC

Affected components

Transport Administration

Update timeline

  1. identified Mar 18, 2026, 07:34 AM UTC

    DPD Reports to us that they are experiencing issues with their META API that affects bookings to some postal codes in Belgium (BE). They are working on a fix and will let us know as soon as this is fixed. This issue can create error messages when booking with certain DPD Products to Belgium specifically and is not related to Ingrid's platform.

  2. resolved Mar 19, 2026, 01:14 PM UTC

    No additional feedback received from DPD. Closing this informational incident.