Ingrid incident

EarlyBird, intermittent API connectivity issues.

Minor Resolved View vendor source →

Ingrid experienced a minor incident on August 18, 2025 affecting Transport Administration, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2025, 09:32 AM UTC
Resolved
Aug 18, 2025, 09:57 AM UTC
Duration
25m
Detected by Pingoru
Aug 18, 2025, 09:32 AM UTC

Affected components

Transport Administration

Update timeline

  1. investigating Aug 18, 2025, 09:32 AM UTC

    We are currently monitoring a communication issue with connection to the EarlyBird API. This shows itself as intermittent timeouts when attempting to book shipments with EarlyBird. EarlyBird has confirmed this and are working on stabilizing their API endpoints.

  2. monitoring Aug 18, 2025, 09:51 AM UTC

    No additional connectivity issues detected for the last 20 minutes. We are continuing to monitor the situation.

  3. resolved Aug 18, 2025, 09:57 AM UTC

    EarlyBird reports that as of 11:40 there are no further issues reported and everything works as expected.