Ingrid experienced a minor incident on August 18, 2025 affecting Transport Administration, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Transport Administration
Update timeline
- monitoring Aug 18, 2025, 09:31 AM UTC
We are currently monitoring a communication issue with connection to the Helthjem API. This shows itself as intermittent timeouts when attempting to book shipments with Helthjem. Helthjem has confirmed this and are working on stabilizing their API endpoints.
- monitoring Aug 18, 2025, 09:51 AM UTC
No additional connectivity issues detected for the last 20 minutes. We are continuing to monitor the situation.
- resolved Aug 18, 2025, 10:12 AM UTC
Helthjem reports that the intermittent issues are resolved since around 12:00