Ingrid incident

Budbee Tracking events synchronisation

Minor Resolved View vendor source →
Started
Feb 26, 2026, 11:28 AM UTC
Resolved
Feb 26, 2026, 02:36 PM UTC
Duration
3h 7m
Detected by Pingoru
Feb 26, 2026, 11:28 AM UTC

Affected components

Tracking

Update timeline

  1. investigating Feb 26, 2026, 11:28 AM UTC

    We are currently investigating the issue of budbee tracking events not being synchronised properly for a part of our merchants.

  2. monitoring Feb 26, 2026, 12:34 PM UTC

    A fix has been implemented, we are currently observing the results.

  3. resolved Feb 26, 2026, 02:36 PM UTC

    This incident has been resolved.

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