Ingrid incident

Incident Protocol Initiated: Bring Booking

Critical Resolved View vendor source →

Ingrid experienced a critical incident on December 19, 2024 affecting Transport Administration, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2024, 10:45 AM UTC
Resolved
Dec 19, 2024, 11:43 AM UTC
Duration
58m
Detected by Pingoru
Dec 19, 2024, 10:45 AM UTC

Affected components

Transport Administration

Update timeline

  1. investigating Dec 19, 2024, 10:45 AM UTC

    We have recently identified an error in the system that affects Bring Booking. We are currently investigating this with the highest priority and we will be updating you with the status of the investigation and resolution of this issue through this channel. We apologize for the inconvenience in the meantime and ask for your continued patience as we work on resolving this matter.

  2. investigating Dec 19, 2024, 10:56 AM UTC

    Prio: Critical Scope: Bring Booking API Update: Bring is working to restore booking services

  3. identified Dec 19, 2024, 10:59 AM UTC

    We are currently waiting for confirmation from the carrier (Bring) when Booking Services have been restored

  4. monitoring Dec 19, 2024, 11:07 AM UTC

    The error appears to have been resolved. We are currently monitoring booking for Bring and will update here as we confirm the resolution of this incident.

  5. resolved Dec 19, 2024, 11:43 AM UTC

    The incident has now been resolved