Ingrid incident

PostNord Booking Service Disruption

Critical Resolved View vendor source →

Ingrid experienced a critical incident on April 22, 2025 affecting Transport Administration, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2025, 07:50 AM UTC
Resolved
Apr 22, 2025, 08:18 AM UTC
Duration
27m
Detected by Pingoru
Apr 22, 2025, 07:50 AM UTC

Affected components

Transport Administration

Update timeline

  1. investigating Apr 22, 2025, 07:50 AM UTC

    We are currently investigating an issue causing failures in the PostNord booking service. The disruption is resulting in unsuccessful booking attempts for shipments via PostNord. Further information will be shared as soon as we have a clearer picture of the underlying problem and its scope.

  2. identified Apr 22, 2025, 07:52 AM UTC

    The issue affecting PostNord was confirmed on their side. Their systems were experiencing disruptions earlier, which impacted shipment bookings.

  3. monitoring Apr 22, 2025, 07:54 AM UTC

    A fix has been deployed by PostNord, and we are currently monitoring the solution to ensure continued stability and performance.

  4. resolved Apr 22, 2025, 08:18 AM UTC

    This incident has been resolved