Ingrid incident

Issues to connect to Best Transpost API

Minor Resolved View vendor source →

Ingrid experienced a minor incident on May 15, 2025 affecting Transport Administration, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
May 15, 2025, 06:05 AM UTC
Resolved
May 15, 2025, 08:55 AM UTC
Duration
2h 50m
Detected by Pingoru
May 15, 2025, 06:05 AM UTC

Affected components

Transport Administration

Update timeline

  1. identified May 15, 2025, 06:05 AM UTC

    We have identified that there are issues to communicate with the API for Best Transport, which affects shipment bookings. We have contacted carrier about this.

  2. monitoring May 15, 2025, 08:16 AM UTC

    As of around 09:45 the communication has been working as expected with Best Transport API. We will continue to monitor this.

  3. resolved May 15, 2025, 08:55 AM UTC

    This incident is resolved. No further issues to connect to Best Transport API.