Ingenico incident

RESOLVED - Worldline Payment Platform perturbation

Notice Resolved View vendor source →

Ingenico experienced a notice incident on October 9, 2026 affecting Direct Server to server API and Direct Client API and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 10:07 PM UTC
Resolved
Oct 09, 2026, 10:07 PM UTC
Duration
—
Detected by Pingoru
Oct 09, 2026, 10:07 PM UTC

Affected components

Direct Server to server APIDirect Client APIDirect Hosted Payment PagesDirect Hosted Tokenization PagesWorldline Batch transaction processingWorldline e-TerminalWorldline Ecommerce Payment PagesWorldline DirectLink API'sWorldline FlexCheckoutWorldPay

Update timeline

  1. resolved Oct 09, 2026, 10:07 PM UTC

    Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 22:50 CEST 09/10/2026. We are pleased to announce that the system returned to normal operating conditions at 23:40 CEST. We sincerely regret any potential inconvenience and appreciate your understanding of the matter.