Infusionsoft by Keap incident
Scheduled Social Posting - Marketing Center & Business Center
Infusionsoft by Keap experienced a major incident on February 13, 2026, lasting 39m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Feb 13, 2026, 04:15 PM UTC
Current Status: Partially Operational Discovered: February 13, 2026 at 9:30am CT Resolved: February 13, 2026 at 10:30am CT Impacted Product: Marketing Center & Business Center Affected Feature: Social tab - Scheduled posts What does this mean for you? We are currently aware of an issue preventing clients from scheduling posts via the Social Calendar. Our development team is actively investigating the matter. Current Workaround: Clients may use the Content Library to create and schedule posts as a temporary workaround. We are working diligently to resolve this issue; we will provide ongoing status updates.
- monitoring Feb 13, 2026, 04:17 PM UTC
As a workaround, clients may use the Content Library to create and schedule posts. Our development team continues to work on a resolution for the issue with Scheduled Social Posting. We will continue to provide updates until fully resolved.
- resolved Feb 13, 2026, 04:54 PM UTC
A fix for this has been implemented and the Scheduled Social Posting feature is functioning normally. Users will need to log out and log back in to their thryv software. Our team will continue to monitor for any further disruptions.