Infusionsoft by Keap Outage History

Infusionsoft by Keap is up right now

Infusionsoft by Keap had 7 outages in the last 2 years totaling 30h 59m of downtime — averaging 0.3 incidents per month.

There were 7 Infusionsoft by Keap outages since November 26, 2025 totaling 30h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.infusionsoft.com

Critical June 11, 2026

Marketing Center Reputation Review Response - Continuous Loading

Detected by Pingoru
Jun 11, 2026, 01:39 PM UTC
Resolved
Jun 11, 2026, 02:10 PM UTC
Duration
30m
Timeline · 2 updates
  1. investigating Jun 11, 2026, 01:39 PM UTC

    Discovered: 6/11/2026 2 AM CST Resolved: Impacted Product: Marketing Center Affected Feature: Reputation - Review Response What does this mean for you? The Reputation tab is not loading for all users. When attempting to visit the Reputation tab we get the 3 loading dots and the page never fully loads. Include Geographic Scope: Global Current Workaround: No current workaround We are working diligently to resolve this issue; we will provide ongoing status updates. Next Update Scheduled For: 10:30 AM CST

  2. resolved Jun 11, 2026, 02:10 PM UTC

    Our development team was able to quickly identify the root cause for this issue and a fix has been implemented. We are seeing the Reputation tab fully loading and functioning as expected within the Marketing Center platform. Please reach out to our Thryv Support Team if any further issues persist.

Read the full incident report →

Major March 11, 2026

ThryvPay

Detected by Pingoru
Mar 11, 2026, 08:27 PM UTC
Resolved
Mar 11, 2026, 10:00 PM UTC
Duration
1h 33m
Timeline · 3 updates
  1. identified Mar 11, 2026, 08:27 PM UTC

    Discovered: 2:50pm CT Resolved: 5:00pm CT Impacted Product: ThryvPay Affected Feature: All features What does this mean for you? Users are unable to access the ThryvPay platform at this time. Users will get an error screen when attempting to access the ThryvPay platform. Business Center users who utilize ThryvPay as their payment processor may experience issues with processing customer payments at this time. Include Geographic Scope: All ThryvPay users Current Workaround: No available workaround at this time. If one becomes available this section will be updated. We are working diligently to resolve this issue; we will provide ongoing status updates. Next Update Scheduled For: 4:30pm CT

  2. monitoring Mar 11, 2026, 09:19 PM UTC

    A fix has been implemented and we are seeing the ThryvPay platform return to functioning normally. We will continue to monitor for any further disruptions.

  3. resolved Mar 11, 2026, 10:00 PM UTC

    This incident is fully resolved.

Read the full incident report →

Critical March 4, 2026

Business Center & Marketing Center - Listings Management, Reputation

Detected by Pingoru
Mar 04, 2026, 02:53 PM UTC
Resolved
Mar 04, 2026, 05:39 PM UTC
Duration
2h 45m
Timeline · 3 updates
  1. investigating Mar 04, 2026, 02:53 PM UTC

    Discovered: 3/4/2026 @ 8:18am CT Resolved: 3/4/2026 @ 9:30am CT Impacted Product: Business Center & Marketing Center Affected Feature: Listings Management, Reputation What does this mean for you? Users will see issues with trying to access the Reputation or Listings Management feature in their Marketing Center or Business Center Geographic Scope: All users in the USA Current Workaround: No current workaround We are working diligently to resolve this issue; we will provide ongoing status updates. Next Update Scheduled For: 10 AM CT

  2. monitoring Mar 04, 2026, 03:47 PM UTC

    A fix for this issue has been implemented and we are seeing the Online Listings Management and Reputation features functioning properly again in both Marketing Center and Business Center. We will continue to monitor for any further disruptions.

  3. resolved Mar 04, 2026, 05:39 PM UTC

    This issue has been resolved. All systems are operational.

Read the full incident report →

Major February 13, 2026

Scheduled Social Posting - Marketing Center & Business Center

Detected by Pingoru
Feb 13, 2026, 04:15 PM UTC
Resolved
Feb 13, 2026, 04:54 PM UTC
Duration
39m
Timeline · 3 updates
  1. identified Feb 13, 2026, 04:15 PM UTC

    Current Status: Partially Operational Discovered: February 13, 2026 at 9:30am CT Resolved: February 13, 2026 at 10:30am CT Impacted Product: Marketing Center & Business Center Affected Feature: Social tab - Scheduled posts What does this mean for you? We are currently aware of an issue preventing clients from scheduling posts via the Social Calendar. Our development team is actively investigating the matter. Current Workaround: Clients may use the Content Library to create and schedule posts as a temporary workaround. We are working diligently to resolve this issue; we will provide ongoing status updates.

  2. monitoring Feb 13, 2026, 04:17 PM UTC

    As a workaround, clients may use the Content Library to create and schedule posts. Our development team continues to work on a resolution for the issue with Scheduled Social Posting. We will continue to provide updates until fully resolved.

  3. resolved Feb 13, 2026, 04:54 PM UTC

    A fix for this has been implemented and the Scheduled Social Posting feature is functioning normally. Users will need to log out and log back in to their thryv software. Our team will continue to monitor for any further disruptions.

Read the full incident report →

Notice January 21, 2026

Social Scheduled Posting - Marketing Center and Business Center

Detected by Pingoru
Jan 21, 2026, 07:14 PM UTC
Resolved
Jan 15, 2026, 02:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jan 21, 2026, 07:14 PM UTC

    On January 15th 2026 at approximately 8am CT we received reports of users being unable to schedule social posts through the Social feature within Marketing Center and Business Center. Issue Experience: Users were unable to schedule social posts as they normally would through their social calendars. This incident impacted: Users: All Marketing Center and Business Center Social users Device/OS: Desktop, Mobile app on Android and iOS Effected Component: Social - Marketing Center, Business Center Current Workaround: Users were able to save and schedule content through the content library Resolution Time: 1/15/2026 at 11:30am CT

Read the full incident report →

Minor December 2, 2025

Business Center - Calendar on Mobile Application and Desktop

Detected by Pingoru
Dec 02, 2025, 04:27 PM UTC
Resolved
Dec 02, 2025, 05:30 PM UTC
Duration
1h 2m
Timeline · 3 updates
  1. investigating Dec 02, 2025, 04:27 PM UTC

    Current Status: Partially Operational Discovered: 12/2/2025 9AM CST Resolved: Impacted Product: Business Center - Mobile and Desktop Affected Feature: Calendar/Scheduling What does this mean for you? Users are experiencing issues accessing the Calendar in the Business Center software. When accessing the Calendar will spin and never fully load. For users who have the Calendar as their default page, they may see a blank screen when attempting to log in. Current Workaround: Using an "incognito" or "private" browser tab will allow users to access the software with no issue. Users on the mobile app can try a mobile browser to access. We are working diligently to resolve this issue; we will provide ongoing status updates.

  2. monitoring Dec 02, 2025, 04:31 PM UTC

    A fix has been implemented and we are monitoring the results. If any further issues persist on the Business Center mobile application or desktop application please contact our Thryv support team.

  3. resolved Dec 02, 2025, 05:30 PM UTC

    This incident has been resolved.

Read the full incident report →