Infront experienced a minor incident on October 21, 2026 affecting Infront Services (pilot phase) and Infront Data Manager Request Response, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 21, 2026, 07:54 AM UTC
We are currently investigating an issue where customers are unable to retrieve historical price data through our API. Requests may fail or return an error. Our teams are working to restore the service as quickly as possible. We will provide an update as soon as more information is available.
- resolved Oct 21, 2026, 08:13 AM UTC
The issue affecting the retrieval of historical price data through our API has been resolved, and the service is operating normally. We apologise for any inconvenience caused. If you continue to experience any issues, please contact our support team.