Infront Outage History

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Infront had 6 outages in the last 2 years totaling 13h 39m of downtime, averaging 0.2 incidents per month.

There were 6 Infront outages since September 21, 2026 totaling 13h 39m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.infront.co

Minor October 21, 2026

Historical price data unavailable via API

Detected by Pingoru
Oct 21, 2026, 07:54 AM UTC
Resolved
Oct 21, 2026, 08:13 AM UTC
Duration
19m
Affected: Infront Services (pilot phase)Infront Data Manager Request Response
Timeline · 2 updates
  1. investigating Oct 21, 2026, 07:54 AM UTC

    We are currently investigating an issue where customers are unable to retrieve historical price data through our API. Requests may fail or return an error. Our teams are working to restore the service as quickly as possible. We will provide an update as soon as more information is available.

  2. resolved Oct 21, 2026, 08:13 AM UTC

    The issue affecting the retrieval of historical price data through our API has been resolved, and the service is operating normally. We apologise for any inconvenience caused. If you continue to experience any issues, please contact our support team.

Read the full incident report →

Major September 29, 2026

Infront Data Manager: streaming service disruption

Detected by Pingoru
Sep 29, 2026, 10:47 AM UTC
Resolved
Sep 29, 2026, 11:12 AM UTC
Duration
25m
Affected: Infront Services (pilot phase)Infront Data Manager Streaming
Timeline · 2 updates
  1. investigating Sep 29, 2026, 10:47 AM UTC

    We are investigating an issue affecting the streaming service in Infront Data Manager. Our teams are actively working on the issue as a priority. We will provide an update as more information becomes available.

  2. resolved Sep 29, 2026, 11:12 AM UTC

    The issue affecting the streaming service in Infront Data Manager has been resolved. Real-time data updates are operating normally again. We apologise for any inconvenience this may have caused. If you continue to experience any issues, please contact Infront Support.

Read the full incident report →

Major September 22, 2026

Data Accuracy Issue (FINRA)

Detected by Pingoru
Sep 22, 2026, 08:41 AM UTC
Resolved
Sep 22, 2026, 10:24 AM UTC
Duration
1h 43m
Affected: Infront Services (pilot phase)Infront Data Manager Regulatory
Timeline · 2 updates
  1. investigating Sep 22, 2026, 08:41 AM UTC

    Investigating – We have identified an issue affecting the availability of FINRA data within our Data Manager service. Our team is actively working on a resolution. We will provide an update as more information becomes available.

  2. resolved Sep 22, 2026, 10:24 AM UTC

    Post-processing for this issue was delayed. The missing data will be completed and delivered together with tomorrow’s regular files. This incident is now considered resolved. Thank you for your patience.

Read the full incident report →

Major September 22, 2026

Data Accuracy Issue (XTRAKTER)

Detected by Pingoru
Sep 22, 2026, 08:40 AM UTC
Resolved
Sep 22, 2026, 03:54 PM UTC
Duration
7h 14m
Affected: Infront Services (pilot phase)Infront Data Manager Regulatory
Timeline · 4 updates
  1. investigating Sep 22, 2026, 08:40 AM UTC

    Investigating – We have identified an issue affecting the availability of XTRAKTER data within our Data Manager service. Our team is working with our data provider to restore access. We do not have a confirmed resolution time at this stage. We will provide an update as more information becomes available.

  2. investigating Sep 22, 2026, 11:04 AM UTC

    Update – We are still working with our data provider to restore access. There is currently no confirmed resolution time for this issue. We will provide an update as more information becomes available.

  3. investigating Sep 22, 2026, 01:07 PM UTC

    Update – We are still working with our data provider to restore access. There is currently no confirmed resolution time for this issue. We will provide an update as more information becomes available.

  4. resolved Sep 22, 2026, 03:54 PM UTC

    Resolved – The vendor issue has been resolved and access has been restored. The missing files will be processed and delivered together with tomorrow’s regular files. This incident is now considered resolved. Thank you for your patience.

Read the full incident report →

Major September 22, 2026

Investigating – Data Accuracy Issue (NYSE ,FINRA and XTRAKTER)

Detected by Pingoru
Sep 22, 2026, 06:32 AM UTC
Resolved
Sep 22, 2026, 08:39 AM UTC
Duration
2h 6m
Affected: Infront Services (pilot phase)Infront Data Manager Regulatory
Timeline · 3 updates
  1. investigating Sep 22, 2026, 06:32 AM UTC

    Investigating – We have identified an issue affecting the accuracy of NYSE,FINRA and XTRAKTER data within our Data Manager service. Our team is actively investigating and working on a resolution. We will provide an update as more information becomes available.

  2. investigating Sep 22, 2026, 07:35 AM UTC

    Update – We are treating this issue as a high priority and our team continues to investigate. We will provide an update as more information becomes available.

  3. resolved Sep 22, 2026, 08:39 AM UTC

    Resolved – Data Accuracy Issue (NYSE) This issue has been resolved. NYSE data has been corrected and is confirmed accurate as of this morning. Thank you for your patience.

Read the full incident report →

Major September 21, 2026

Keycloak is down

Detected by Pingoru
Sep 21, 2026, 07:39 AM UTC
Resolved
Sep 21, 2026, 09:28 AM UTC
Duration
1h 49m
Affected: Infront Services (pilot phase)Infront Data Manager Request ResponseKeycloak

Read the full incident report →