Infoblox incident

Issue with updating DNS resource records (US Region)

Resolved after 2 hours 21 minutes, affecting DNS - North America and AWS US East (N. Virginia) and 1 more, on September 9, 2026.

monitoring Sep 09, 2026, 09:17 PM UTC

A fix has been implemented and we are monitoring the results.

Started: Sep 09, 2026, 08:33 PM UTC
Resolved: Sep 09, 2026, 10:55 PM UTC
Duration: 2h 21m
Detected by Pingoru: Sep 09, 2026, 08:33 PM UTC

Affected components

DNS - North AmericaAWS US East (N. Virginia)AWS US West (Oregon)AWS Canada (Central)AWS South America (Sao Paulo)AWS Asia Pacific (Mumbai)AWS Asia Pacific (Hong Kong)AWS Asia Pacific (Singapore)AWS Europe (Frankfurt)AWS Europe (London)

Update timeline

investigating Sep 09, 2026, 08:33 PM UTC

We are experiencing an issue with Universal DDI in the North America region, this includes create, update, and delete operations that may not propagate to NIOS-X servers and NIOS-X as a Service. We are actively working to identify the root cause and implement a resolution. We will continue to provide updates as more information becomes available. If you are experiencing any production impact related to this issue, please contact Infoblox Support.
identified Sep 09, 2026, 09:08 PM UTC

The issue has been identified and a fix is being implemented.
monitoring Sep 09, 2026, 09:17 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Sep 09, 2026, 10:55 PM UTC

This incident has been resolved.

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