Infoblox Outage History

We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.

Some customers may encounter service disruptions on their NIOS and NIOS-X servers due to this issue. Our engineering teams are diligently investigating the root cause and working to restore full functionality as quickly as possible.

We are currently investigating an issue affecting the Asset Discovery Sync job, which is causing delays in populating newly discovered objects in the Infoblox Portal (North America): https://portal.infoblox.com. All other services remain fully operational, and there is no impact to protocol services. We will continue to provide updates as we progress with the investigation and work toward a resolution.

We are currently investigating an issue affecting the NIOS‑X server Metrics API. Customers may observe delayed or stale metric data being returned through Metrics API calls. We are actively working to mitigate the issue. We will provide further updates as the investigation and resolution progress.

We observed that multiple NIOS-X servers briefly entered a degraded state. There was no service impact, and all services continued to operate normally. The issue was caused by a temporary health-check failure on the hosts. All servers have now fully recovered, and services continue to operate normally. If you experience any issues, please contact Infoblox Support.

We are investigating an intermittent issue affecting access to the Infoblox Portal in the EU region (portal.eu.infoblox.com) Some customers may experience difficulties accessing the portal. Our team is actively working to identify the root cause and restore normal access as quickly as possible.

We are investigating a partial traffic rerouting issue in Singapore. We apologize for any inconvenience this may cause and assure you that our team is actively working to resolve it as quickly as possible. Impact: Customers attempting to connect to our Global Anycast IP addresses (52.119.40.100 & 103.80.5.100) may experience traffic being rerouted to the nearest locations. Please note that no service interruption is expected. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

We are investigating an issue with delay in accessing the Infoblox Portal in North America Region (portal.infoblox.com). We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress.

We will be rerouting the DNS traffic from Bahrain site to the nearest sites due to ongoing AWS issue. We apologize for any inconvenience this may cause and traffic will be moved back as soon as the AWS issue is resolved. Impact: Customers attempting to connect to our Global and Regional Anycast IP addresses (52.119.41.100, 52.119.41.61, 103.80.6.100 & 103.80.6.61) may experience traffic being rerouted to the nearest sites. Please note that no service interruption is expected. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

We will continue to reroute DNS traffic from the Bahrain site to the nearest available PoPs to avoid any service interruption until AWS restores services in the affected region. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

AWS is still working to restore services in the affected Bahrain region. In the meantime, we will continue rerouting DNS traffic from Bahrain to the nearest available PoPs to prevent any service interruption until AWS has fully recovered the region. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/

We are investigating an issue with some NIOS-X servers in the NA Region "https://portal.infoblox.com" going to "Degraded" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. There will be no impact on services enabled on the NIOS-X servers. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.

We are currently investigating an issue affecting Infoblox endpoint connectivity. Our team is working to identify the root cause and implement a fix as quickly as possible. Impact: Some customers may experience issues accessing Infoblox endpoints page and observe their Infoblox endpoints entering an Unprotected state. However, DNS resolution is expected to continue functioning normally. We will provide further updates as the investigation and resolution progress.

We are experiencing an issue with Universal DDI in the North America region, where customers may encounter problems with Create, Update, or Delete operations for DNS resource records. As a result, these changes may not propagate correctly to NIOS-X servers.

We are continuing to investigate this issue.

We are continuing to investigate the issue. If you are experiencing any production impact related to this issue, please contact Infoblox Support.

We are currently investigating an issue where certain domains are not resolving as expected. Initial analysis indicates that this behavior occurred because the domains were included in the security feed, which temporarily impacted their resolution. The domain a01.azurefd.net was present in the feed and has now been removed. If you continue to experience resolution issues for any domain, please follow the steps in the article below to add the affected domains to a custom allow list: https://support.infoblox.com/s/article/4005 We will continue monitoring to ensure stability.

We are investigating an issue with some NIOS-X servers in the EU Region "https://portal.eu.infoblox.com" going to "Review Details" status. We are actively working to fix the issue as soon as possible and will provide updates on the situation as we make progress. There will be no impact on services enabled on the NIOS-X servers. If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/.

We are currently experiencing issues affecting some UDDI reports and dashboards due to an ongoing AWS service disruption in the US-East region. Our team is monitoring the situation closely and working to mitigate the impact. Updates will be provided as more information becomes available.

We are continuing to investigate this issue.

We are currently investigating an issue causing delays in the display of reports and dashboards on the Infoblox portal (https://portal.infoblox.com). We are working diligently to identify the root cause and implement a swift resolution. We apologize for any inconvenience this may have caused.

We are continuing to investigate this issue.

We are currently investigating an issue causing delays in the generation of the latest data for Universal DDI Total DNS Activity Report on the North America Infoblox Portal (https://portal.infoblox.com). All other reports and dashboards appear to be functioning normally and remain up to date. Our team is actively working to identify the root cause and restore full functionality as quickly as possible.

We are investigating a partial traffic rerouting issue in São Paulo. We apologize for any inconvenience this may cause and assure you that our team is actively working to resolve it as quickly as possible. Impact: Customers attempting to connect to our Global Anycast IP addresses (52.119.40.100 & 103.80.5.100) may experience traffic being rerouted to the nearest locations. Please note that no service interruption is expected. If you are experiencing a service impact or require further assistance, please contact our support team at https://support.infoblox.com/ .

We are investigating an issue affecting DNS resolution in multiple PoP locations. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing. Impact: Some customers that are forwarding DNS traffic to our Global Anycast IP addresses (52.119.40.100 & 103.80.5.100) may experience slight DNS latency issues due to this. Additionally, some NIOS-X servers may Platform Management error status. We will provide updates on the progress of the investigation and resolution.

We are investigating an issue with DHCP Option configuration in our Infoblox Portal in US. Our team is working diligently to identify the root cause and implement a solution quickly. We apologize for any inconvenience this may be causing. We will provide updates on the progress of the investigation and resolution. Next Update Timeline: 30 Minutes If you are experiencing a service impact or require further assistance, kindly contact our support team at https://support.infoblox.com/

We are investigating an issue with DHCP Option configuration in our Infoblox Portal in US. Based on our analysis, DHCP Option configuration is not available in the Infoblox Portal and DHCP servers for some subnets. Our team is working diligently to identify the root cause and implement a solution quickly.

We are currently investigating an issue causing delays in the generation of the latest data for certain Universal DDI Reports and Dashboards on the North America Infoblox Portal (https://portal.infoblox.com). All other reports and dashboards appear to be functioning normally and remain up to date. Our team is actively working to identify the root cause and restore full functionality as quickly as possible.

We are currently investigating an issue affecting DNS resolution across multiple PoP locations. Our team is working diligently to identify the root cause and implement a timely solution. We apologize for any inconvenience this may be causing. Impact: Some customers forwarding DNS traffic to our Global Anycast IP addresses (52.119.40.100 and 103.80.5.100) may experience slight DNS latency. Additionally, some NIOS-X servers may display a Platform Management Error status. We will continue to provide updates as the investigation and resolution progress. If you are experiencing service impact or require further assistance, please contact our support team at https://support.infoblox.com.