Infobip incident

India - The processing of inbound messages is partially disrupted

Minor Resolved View vendor source →

Infobip experienced a minor incident on July 31, 2026 affecting India and India and 1 more component, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2026, 06:31 PM UTC
Resolved
Jul 31, 2026, 07:34 PM UTC
Duration
1h 2m
Detected by Pingoru
Jul 31, 2026, 06:31 PM UTC

Affected components

IndiaIndiaIndiaIndiaIndia

Update timeline

  1. identified Jul 31, 2026, 06:31 PM UTC

    We are currently experiencing issues with the MO service that processes events related to inbound traffic. As a result, some inbound messages are experiencing delays. Our dedicated team has identified the issue and is working to restore the service as quickly as possible.

  2. identified Jul 31, 2026, 07:20 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 31, 2026, 07:34 PM UTC

    The issue has been successfully resolved, and the service is once again fully operational. Start: 31 July 2026 17:29 UTC End: 31 July 2026 19:29 UTC Impact: The incident caused delays in inbound message processing.