Infobip incident

Multiple Locations - Email Domain Creation Unavailable

Minor Resolved View vendor source →

Infobip experienced a minor incident on July 16, 2026 affecting Brazil and Global (Europe) and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 02:51 PM UTC
Resolved
Jul 16, 2026, 03:19 PM UTC
Duration
28m
Detected by Pingoru
Jul 16, 2026, 02:51 PM UTC

Affected components

BrazilGlobal (Europe)IndiaIndonesiaPakistanQatarSaudi ArabiaSingaporeUnited Arab EmiratesUnited States

Update timeline

  1. investigating Jul 16, 2026, 02:51 PM UTC

    We are currently investigating an issue affecting the ability to create new email domains across all data centers. Existing email traffic and previously configured domains are not impacted. We are working on a resolution and will provide updates as the situation develops.

  2. investigating Jul 16, 2026, 02:53 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 16, 2026, 03:19 PM UTC

    This incident has been resolved. Start (UTC): 16 July 2026 14:19 End (UTC): 16 July 2026 15:01 Impact: During this incident, you might have encountered difficulties creating new email domains within the specified timeframe. Existing email traffic and previously configured domains were not affected at any point.