Infobip incident

Vietnam - HTTP API SMS Service Degradation

Minor Resolved View vendor source →

Infobip experienced a minor incident on April 26, 2026 affecting Vietnam, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2026, 09:54 AM UTC
Resolved
Apr 26, 2026, 10:08 AM UTC
Duration
14m
Detected by Pingoru
Apr 26, 2026, 09:54 AM UTC

Affected components

Vietnam

Update timeline

  1. investigating Apr 26, 2026, 09:54 AM UTC

    We are currently experiencing issues with the SMS service over the Vietnam data center. The issue is currently being investigated. You might see 5xx errors showing up on HTTP API SMS endpoints, more information will follow in the next update.

  2. resolved Apr 26, 2026, 10:08 AM UTC

    The issue has been successfully resolved, and the service is now fully operational. During the incident, you may have encountered 5xx errors when accessing the HTTP API SMS endpoints. Start (UTC): 26 April, 08:48 End (UTC): 26 April, 9:51 Impact: Problems with the HTTP API SMS endpoints at the Vietnam data center