Infobip incident

Multiple Locations - Customer Portal Login issues

Critical Resolved View vendor source →

Infobip experienced a critical incident on June 29, 2026 affecting Global (Europe) and EU Region-locked and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 03:00 PM UTC
Resolved
Jun 29, 2026, 03:00 PM UTC
Duration
—
Detected by Pingoru
Jun 29, 2026, 03:00 PM UTC

Affected components

Global (Europe)EU Region-lockedUnited States

Update timeline

  1. investigating Jun 29, 2026, 02:51 PM UTC

    We are experiencing a degradation of our Customer portal services. You may experience issues while login in.

  2. identified Jun 29, 2026, 02:52 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 29, 2026, 02:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 29, 2026, 03:00 PM UTC

    This incident has been resolved.