Infobip incident
Multiple Locations - WhatsApp Traffic Processing Degradation
Infobip is currently experiencing a minor incident affecting Global (Europe) and India, which began 4h ago. The vendor's full update timeline is below.
Affected components
Global (Europe)India
Update timeline
- investigating Jun 18, 2026, 07:45 AM UTC
We are currently encountering delays in processing of WhatsApp traffic. Our dedicated team is already checking this and more updates will follow.
- investigating Jun 18, 2026, 07:45 AM UTC
We are continuing to investigate this issue.
- investigating Jun 18, 2026, 08:10 AM UTC
Our engineering team is actively investigating the issue and we will share additional updates as soon as new information becomes available.
- identified Jun 18, 2026, 08:39 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 18, 2026, 09:37 AM UTC
We are continuing to work on a fix for this issue and our engineering team is actively investigating. We will provide further updates as soon as new information becomes available.