Infobip incident

Multiple Locations - WhatsApp Traffic Processing Degradation

Infobip is currently experiencing a minor incident affecting Global (Europe) and India, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 18, 2026, 07:45 AM UTC
Resolved
Ongoing
Duration
● 4h 16m
Detected by Pingoru
Jun 18, 2026, 07:45 AM UTC

Affected components

Global (Europe)India

Update timeline

  1. investigating Jun 18, 2026, 07:45 AM UTC

    We are currently encountering delays in processing of WhatsApp traffic. Our dedicated team is already checking this and more updates will follow.

  2. investigating Jun 18, 2026, 07:45 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 18, 2026, 08:10 AM UTC

    Our engineering team is actively investigating the issue and we will share additional updates as soon as new information becomes available.

  4. identified Jun 18, 2026, 08:39 AM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Jun 18, 2026, 09:37 AM UTC

    We are continuing to work on a fix for this issue and our engineering team is actively investigating. We will provide further updates as soon as new information becomes available.