Infobip experienced a notice incident on June 11, 2026 affecting Global (Europe) and EU Region-locked and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Global (Europe)EU Region-lockedGreat BritainIndiaIndonesiaPakistanQatarSaudi ArabiaTurkeyUnited Arab Emirates
Update timeline
- resolved Jun 11, 2026, 01:44 PM UTC
We experienced an issue with the People API on the following timestamps: Start (UTC): 11-06-2026 12:29 End (UTC): 11-06-2026 12:52 Impact: During this period, you may have experienced Error 500 being returned on People API requests. Other services interacting with the People API may have also experienced residual/cascading side effects We apologise for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.