Infobip incident

Vietnam - HTTP API SMS Service Degradation

Minor Resolved View vendor source →

Infobip experienced a minor incident on April 24, 2026 affecting Vietnam, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 10:02 AM UTC
Resolved
Apr 24, 2026, 10:36 AM UTC
Duration
33m
Detected by Pingoru
Apr 24, 2026, 10:02 AM UTC

Affected components

Vietnam

Update timeline

  1. investigating Apr 24, 2026, 10:02 AM UTC

    We are currently experiencing issues with the SMS service over the Vietnam data center. The issue is currently being investigated. You might see 5xx errors showing up on HTTP API SMS endpoints, more information will follow in the next update.

  2. resolved Apr 24, 2026, 10:36 AM UTC

    The issue has been successfully resolved, and the service is once again operational. During the incident period, you might have experienced 5xx errors when calling HTTP API SMS endpoints. Start (UTC): 24 April 08:55 End (UTC): 24 April 10:00 Impact: Issue with HTTP API SMS endpoints in the Vietnam data center