Infobip incident

EU Region-locked - Advance Analytics service degradation

Infobip experienced a minor incident on May 26, 2026 affecting EU Region-locked, lasting 5m. The incident has been resolved; the full update timeline is below.

Started: May 26, 2026, 11:40 AM UTC
Resolved: May 26, 2026, 11:46 AM UTC
Duration: 5m
Detected by Pingoru: May 26, 2026, 11:40 AM UTC

Affected components

EU Region-locked

Update timeline

investigating May 26, 2026, 11:40 AM UTC

This is to inform you that we are currently experiencing issues with our Advanced Analytics service hosted in our EU region‑locked data centers. Our designated engineering team is actively investigating the issue and will share more information as soon as possible.
resolved May 26, 2026, 11:46 AM UTC

The issue with the Advanced Analytics service hosted in our EU region‑locked data center has been resolved. During the timeframe below, you may have experienced issues with loading Analytics dashboards and viewing the data. Start time (UTC): 26 May 2026 11:02 End time (UTC): 26 May 2026 11:35 Impact: Processing issues and loading of Advanced Analytics dashboards.