Infobip incident

Global (Europe) - Conversations Service Degradation

Infobip experienced a minor incident on May 25, 2026 affecting Global (Europe), lasting 28m. The incident has been resolved; the full update timeline is below.

Started: May 25, 2026, 11:32 AM UTC
Resolved: May 25, 2026, 12:00 PM UTC
Duration: 28m
Detected by Pingoru: May 25, 2026, 11:32 AM UTC

Affected components

Global (Europe)

Update timeline

investigating May 25, 2026, 11:32 AM UTC

Our dedicated development team is currently investigating the root cause of the issue.
resolved May 25, 2026, 12:00 PM UTC

We want to inform you that the previously reported degradation affecting the Conversations service has been resolved. During the timeframe listed below, users may have experienced difficulties with Conversation statuses, which may not have been updated or updated with delays in the My Work and All Work sections. Start time (UTC): 25-05-2026 10:30 End time (UTC): 25-05-2026 11:54 Impact: Conversations status updates in My Work and All Work Sections