Infobip incident
United States - Conversations and Answers service degradation
Infobip experienced a major incident on February 5, 2026 affecting United States and United States, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
United StatesUnited States
Update timeline
- resolved Feb 05, 2026, 09:07 AM UTC
This is to inform you that we experienced an incident affecting Conversations and Answers services on our United States data center. Our clients may have observed delay with message processing in Conversations and Answers services. The issue has been resolved. Start (UTC): 05 February 2026 08:13 End (UTC): 05 February 2026 08:43 Impact: Message processing delay. We apologize for any inconvenience this may have caused. Our team has resolved the issue, and our services are now fully operational.