Infobip incident

Multiple Locations - Broadcast service degradation

Minor Resolved View vendor source →

Infobip experienced a minor incident on March 20, 2026 affecting Global (Europe) and EU Region-locked and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 08:28 AM UTC
Resolved
Mar 20, 2026, 08:28 AM UTC
Duration
—
Detected by Pingoru
Mar 20, 2026, 08:28 AM UTC

Affected components

Global (Europe)EU Region-lockedGreat BritainIndiaIndonesiaPakistanQatarSaudi ArabiaTurkeyUnited Arab Emirates

Update timeline

  1. resolved Mar 20, 2026, 08:28 AM UTC

    This is to inform you that we experienced a degradation of our Broadcast service across multiple locations. You may have encountered issues accessing the Broadcast and Templates sections within the Moments in the Customer Portal, as they were not available in the navigation bar. Our designated engineering team has implemented all necessary mitigating actions and restored full functionality of the affected services. Start (UTC): 20 March 2026, 07:17 End (UTC): 20 March 2026, 08:12 Impact: The Broadcast and Templates sections were inaccessible in the Customer Portal via the navigation bar.