Infobip incident

Global (Europe) - Broadcast service degradation

Minor Resolved View vendor source →

Infobip experienced a minor incident on March 21, 2026 affecting Global (Europe), lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2026, 08:10 AM UTC
Resolved
Mar 21, 2026, 08:44 AM UTC
Duration
34m
Detected by Pingoru
Mar 21, 2026, 08:10 AM UTC

Affected components

Global (Europe)

Update timeline

  1. investigating Mar 21, 2026, 08:10 AM UTC

    We're currently experiencing degradation with our Broadcast service within Moments, our designated engineering team is currently investigating and we'll keep you updated.

  2. identified Mar 21, 2026, 08:34 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 21, 2026, 08:44 AM UTC

    This is to inform you that the previously reported service degradation has been successfully resolved. During the incident timeframe, you may have experienced issues with Broadcast campaign processing within the Moments module. Start (UTC): 21 March 2026, 07:12 End (UTC): 21 March 2026, 08:31 Impact: Broadcast campaigns were failing after launch.