Infobip incident
Global (Europe) - Broadcast service degradation
Affected components
Update timeline
- investigating Mar 21, 2026, 08:10 AM UTC
We're currently experiencing degradation with our Broadcast service within Moments, our designated engineering team is currently investigating and we'll keep you updated.
- identified Mar 21, 2026, 08:34 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 21, 2026, 08:44 AM UTC
This is to inform you that the previously reported service degradation has been successfully resolved. During the incident timeframe, you may have experienced issues with Broadcast campaign processing within the Moments module. Start (UTC): 21 March 2026, 07:12 End (UTC): 21 March 2026, 08:31 Impact: Broadcast campaigns were failing after launch.
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