Infobip incident
Saudi Arabia - Conversations service degradation
Infobip experienced a minor incident on September 11, 2026 affecting Saudi Arabia, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Sep 11, 2026, 10:50 AM UTC
We had experienced a general service degradation affecting Conversations services in the Saudi Arabia data center. The incident affected several Conversations-related features, including SLA updates, workflows, auto-assignment, filters, and search. Customers may have experienced delays or degraded behavior in these areas during the incident window. Start (UTC): 11 September 2026 09:45 End (UTC): 11 September 2026 09:54 Impact: During the incident window, customers may have experienced delays or degraded behavior in Conversations-related features Our team has resolved the issue, and our services are now fully operational.