Infobip incident

Global (Europe) - Customer Portal Degradation for Self-Service accounts

Notice Resolved View vendor source →

Infobip experienced a notice incident on September 2, 2026 affecting Global (Europe), lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2026, 08:16 AM UTC
Resolved
Sep 02, 2026, 08:16 AM UTC
Duration
—
Detected by Pingoru
Sep 02, 2026, 08:16 AM UTC

Affected components

Global (Europe)

Update timeline

  1. resolved Sep 02, 2026, 08:16 AM UTC

    We had experienced a service degradation affecting Customer Portal for Self-Service accounts. Users may have noticed difficulties accessing and using Customer Portal. Start (UTC): 26 August 2026 09:25 End (UTC): 01 September 2026 14:00 Impact: newly created Self-Service accounts could not access Customer Portal