Query Performance Degradation in Azure West Europe
Affected: API Queries
InfluxData Outage History
InfluxData is up right nowInfluxData had 37 outages in the last 2 years totaling 936h 35m of downtime — averaging 1.5 incidents per month.
There were 37 InfluxData outages since October 3, 2025 totaling 936h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.
Degraded Query Performance in Azure West Europe
Affected: API Queries
Timeline · 7 updates
- investigating Sep 28, 2026, 08:33 AM UTC
We are currently investigating this issue.
- identified Sep 28, 2026, 09:54 AM UTC
Some queries may be slower than normal and recently written data may take longer to appear in results. Data ingestion and durability are not affected. We have identified the cause and mitigation is underway
- identified Sep 28, 2026, 11:45 AM UTC
We are continuing to work on a fix for this issue.
- identified Sep 28, 2026, 01:10 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 28, 2026, 03:08 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 28, 2026, 06:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 28, 2026, 08:19 PM UTC
This incident has been resolved.
Query performance degradation in Azure Westeurope.
Affected: API Queries
Timeline · 4 updates
- investigating Sep 16, 2026, 10:08 AM UTC
We are currently investigating this issue.
- identified Sep 16, 2026, 11:26 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 16, 2026, 12:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 16, 2026, 04:57 PM UTC
This incident has been resolved.
SSO Login Service Availability (other login methods not affected)
Affected: Auth0 User Authentication
Timeline · 3 updates
- investigating Sep 11, 2026, 04:32 PM UTC
The SSO Login Service is currently experiencing downtime and the team is currently looking into it
- monitoring Sep 11, 2026, 04:37 PM UTC
The engineering team has resolved the issue and is continuing to monitor the health of the SSO Login Service
- resolved Sep 11, 2026, 07:26 PM UTC
This incident has been resolved.
Query performance degradation in Azure Westeurope
Affected: API Queries
Timeline · 4 updates
Query performance degradation in Azure West Europe
Affected: API Queries
Timeline · 7 updates
Increased Error rates in Azure eastus
Affected: API Queries
Timeline · 3 updates
- investigating May 27, 2026, 03:51 PM UTC
We are currently investigating this issue.
- monitoring May 27, 2026, 04:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 27, 2026, 04:58 PM UTC
This incident has been resolved.
Degraded query performance in AWS eu-central-1 Serverless
Affected: API Queries
Timeline · 3 updates
- investigating Mar 17, 2026, 07:18 PM UTC
We are currently investigating intermittent query failures affecting queries in AWS eu-central-1.
- monitoring Mar 17, 2026, 08:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 17, 2026, 10:41 PM UTC
This incident has been resolved.
Intermittent Read/Write errors in Azure prod01-us-east-1
Affected: API WritesAPI Queries
Timeline · 4 updates
- investigating Mar 10, 2026, 05:26 PM UTC
We are currently investigating this issue.
- identified Mar 10, 2026, 06:40 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 10, 2026, 07:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 10, 2026, 08:24 PM UTC
This incident has been resolved.
Elevated Ingest Failures: Cloud Serverless AWS, EU-Central
Affected: API Writes
Timeline · 2 updates
- investigating Mar 06, 2026, 03:05 AM UTC
We are currently investigating elevated ingest failure rates affecting Cloud Serverless in the EU-Central region.
- resolved Mar 06, 2026, 04:34 AM UTC
This incident has been resolved.
Outage of Cloud Dedicated Management API and Admin UI
Affected: Management API
Timeline · 3 updates
- investigating Feb 18, 2026, 11:23 PM UTC
This is to notify that there is an outage of the Cloud Dedicated Management API and Admin UI, but writes/queries are not affected. Our platform team is continuing to investigate the issue.
- monitoring Feb 18, 2026, 11:49 PM UTC
The issue has been identified and the fix has been implemented. Cloud Dedicated Management API and Admin UI should be accessible now.
- resolved Feb 19, 2026, 12:10 AM UTC
Cloud Dedicated Management API and Admin UI access issue has been resolved.
Query errors in Azure West Europe
Affected: API Queries
Timeline · 4 updates
- investigating Feb 12, 2026, 11:26 AM UTC
We are aware of the query errors in Azure West Europe and we are currently investigating it.
- monitoring Feb 12, 2026, 12:08 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 12, 2026, 02:36 PM UTC
We are continuing to monitor and fix any sub issues related to the incident.
- resolved Feb 12, 2026, 04:31 PM UTC
This incident has been resolved.
Restoration of historical data in AWS, US-East-1
Affected: Web UIAPI Queries
Timeline · 22 updates
Intermittent UI login errors on AWS us-east-1
Affected: Web UI
Timeline · 3 updates
- investigating Jan 26, 2026, 10:45 PM UTC
We are experiencing intermittent UI login errors on AWS US-East-1. Queries and writes are not affected. We are addressing the issue.
- investigating Jan 26, 2026, 10:48 PM UTC
We are continuing to investigate this issue.
- resolved Jan 26, 2026, 10:57 PM UTC
This incident has been resolved.
Query failures in US-EAST-1
Affected: API Queries
Timeline · 5 updates
- monitoring Jan 23, 2026, 03:19 AM UTC
Our team identified some query failures affecting our US-EAST-1 region for InfluxCloud 2.0 (Serverless/IOx). A fix has been implemented but our team is monitoring closely in case any further issues resurface.
- investigating Jan 23, 2026, 03:32 AM UTC
We are continuing to investigate a recurrence of query failures and errors. Our team is working toward a permanent resolution, and we will share further details as they become available.
- identified Jan 23, 2026, 04:39 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 23, 2026, 06:09 AM UTC
Our team continues to actively monitor for any issues.
- resolved Jan 23, 2026, 07:42 AM UTC
This incident has been resolved.
Cloud2 UI in the AWS EU-CENTRAL Region Experiencing Intermittent Authentication Issues (read/write tokens are not affected)
Affected: Web UI
Timeline · 2 updates
- investigating Jan 21, 2026, 04:08 PM UTC
We are currently investigating an Authentication issue that may impact access to database resources
- resolved Jan 21, 2026, 04:48 PM UTC
This incident has been resolved.
Increased query failures in AWS eu-central-1
Affected: API Queries
Timeline · 4 updates
- investigating Jan 20, 2026, 12:31 PM UTC
We are aware of higher than normal query failures in the eu-central-1 region of AWS and are investigating the issue.
- monitoring Jan 20, 2026, 01:32 PM UTC
Queries are back to normal levels in eu-central-1 and we are monitoring the cluster.
- monitoring Jan 20, 2026, 01:33 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 20, 2026, 04:41 PM UTC
This incident has been resolved.
Intermittent Authentication Issues for AWS EU-CENTRAL (read/write token authentication is not affected)
Affected: Web UIOther
Timeline · 5 updates
Disrupted query performance in AWS eu-central-1
Affected: API Queries
Timeline · 2 updates
- monitoring Jan 15, 2026, 05:15 PM UTC
We have implemented a fix and are monitoring the cluster.
- resolved Jan 15, 2026, 07:29 PM UTC
This incident has been resolved.
Query errors in AWS eu-central-1
Affected: API Queries
Timeline · 2 updates
- monitoring Jan 12, 2026, 11:32 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 12, 2026, 12:10 PM UTC
This incident has been resolved.
Outage in AWS eu-central-1 - visibility to tasks
Affected: Web UIAPI WritesAPI QueriesTasks
Timeline · 11 updates
High query error rates in AWS EU-CENTRAL-1 cluster
Affected: API Queries
Timeline · 4 updates
- investigating Jan 08, 2026, 01:24 PM UTC
We are currently investigating a high number of query errors reported in eu-central-1.
- monitoring Jan 08, 2026, 01:34 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 08, 2026, 04:39 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 08, 2026, 06:18 PM UTC
This incident has been resolved.
Increase in query times in the US-EAST-1 and EU-CENTRAL-1 clusters
Affected: API QueriesAPI QueriesTasksTasks
Timeline · 8 updates
- investigating Jan 06, 2026, 09:27 PM UTC
We are currently investigating an increase in query times in the US-EAST-1 and EU-CENTRAL-1 clusters.
- investigating Jan 06, 2026, 10:37 PM UTC
We are currently investigating an increase in query times in the US-EAST-1 and EU-CENTRAL-1 clusters. Investigation is ongoing, and we will provide updates as more information becomes available.
- identified Jan 06, 2026, 10:45 PM UTC
The root cause of the incident has been identified, and we are monitoring the clusters as they continue to recover.
- identified Jan 07, 2026, 12:16 AM UTC
The impacted clusters continue to recover, and we are actively monitoring them.
- identified Jan 07, 2026, 01:25 AM UTC
The root cause of the incident has been identified, and we are monitoring the clusters as they continue to recover.
- monitoring Jan 07, 2026, 02:17 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 07, 2026, 04:34 AM UTC
The underlying issue has been resolved, and our team is continuing to monitor the situation to ensure stability.
- resolved Jan 07, 2026, 05:16 AM UTC
This incident has been resolved.
Degraded Query Performance For Multiple Cloud Dedicated Clusters
Affected: API Reads
Timeline · 5 updates
- investigating Dec 09, 2025, 04:19 PM UTC
we are investigating reports of a higher rate of query errors than normal in multiple Cloud Dedicated clusters
- monitoring Dec 09, 2025, 05:36 PM UTC
Query performance is back to normal, but the team is continuing to investigate the issue
- investigating Dec 09, 2025, 08:15 PM UTC
We are continuing to investigate this issue.
- investigating Dec 09, 2025, 08:18 PM UTC
We are continuing to investigate this issue.
- resolved Dec 09, 2025, 10:11 PM UTC
Query error rates have returned to normal levels
Query errors in AWS eu-central-1 (Serverless)
Affected: API Queries
Timeline · 4 updates
- investigating Dec 09, 2025, 09:49 AM UTC
We are currently investigating this issue.
- investigating Dec 09, 2025, 10:53 AM UTC
We are continuing to investigate this issue.
- monitoring Dec 09, 2025, 10:53 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 09, 2025, 11:37 AM UTC
This incident has been resolved.