InfluxData incident

SSO Login Service Availability (other login methods not affected)

Major Resolved View vendor source →

InfluxData experienced a major incident on September 11, 2026 affecting Auth0 User Authentication, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2026, 04:32 PM UTC
Resolved
Sep 11, 2026, 07:26 PM UTC
Duration
2h 54m
Detected by Pingoru
Sep 11, 2026, 04:32 PM UTC

Affected components

Auth0 User Authentication

Update timeline

  1. investigating Sep 11, 2026, 04:32 PM UTC

    The SSO Login Service is currently experiencing downtime and the team is currently looking into it

  2. monitoring Sep 11, 2026, 04:37 PM UTC

    The engineering team has resolved the issue and is continuing to monitor the health of the SSO Login Service

  3. resolved Sep 11, 2026, 07:26 PM UTC

    This incident has been resolved.