InfluxData incident

Cloud2 UI in the AWS EU-CENTRAL Region Experiencing Intermittent Authentication Issues (read/write tokens are not affected)

Minor Resolved View vendor source →

InfluxData experienced a minor incident on January 21, 2026 affecting Web UI, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 04:08 PM UTC
Resolved
Jan 21, 2026, 04:48 PM UTC
Duration
39m
Detected by Pingoru
Jan 21, 2026, 04:08 PM UTC

Affected components

Web UI

Update timeline

  1. investigating Jan 21, 2026, 04:08 PM UTC

    We are currently investigating an Authentication issue that may impact access to database resources

  2. resolved Jan 21, 2026, 04:48 PM UTC

    This incident has been resolved.