InfluxData incident

Degraded Query Performance For Multiple Cloud Dedicated Clusters

Minor Resolved View vendor source →

InfluxData experienced a minor incident on December 9, 2025 affecting API Reads, lasting 5h 51m. The incident has been resolved; the full update timeline is below.

Started
Dec 09, 2025, 04:19 PM UTC
Resolved
Dec 09, 2025, 10:11 PM UTC
Duration
5h 51m
Detected by Pingoru
Dec 09, 2025, 04:19 PM UTC

Affected components

API Reads

Update timeline

  1. investigating Dec 09, 2025, 04:19 PM UTC

    we are investigating reports of a higher rate of query errors than normal in multiple Cloud Dedicated clusters

  2. monitoring Dec 09, 2025, 05:36 PM UTC

    Query performance is back to normal, but the team is continuing to investigate the issue

  3. investigating Dec 09, 2025, 08:15 PM UTC

    We are continuing to investigate this issue.

  4. investigating Dec 09, 2025, 08:18 PM UTC

    We are continuing to investigate this issue.

  5. resolved Dec 09, 2025, 10:11 PM UTC

    Query error rates have returned to normal levels