InfluxData Outage History

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InfluxData had 47 outages in the last 2 years totaling 71h 41m of downtime — averaging 1.9 incidents per month.

There were 47 InfluxData outages since March 26, 2025 totaling 71h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.influxdata.com

Critical October 28, 2025

Degraded Query Performance and High Error Rates – AWS EU-Central Serverless

Detected by Pingoru
Oct 28, 2025, 09:23 AM UTC
Resolved
Oct 28, 2025, 04:05 PM UTC
Duration
6h 42m
Affected: API WritesAPI Queries
Timeline · 7 updates
  1. investigating Oct 28, 2025, 09:23 AM UTC

    We are still seeing Degraded performance in the region and some queries are failing. We are continuing to investigate and will post further updates.

  2. investigating Oct 28, 2025, 09:27 AM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 28, 2025, 10:03 AM UTC

    We are working on the issue, we can see writes are starting to fail.

  4. investigating Oct 28, 2025, 10:44 AM UTC

    Writes in this cluster has been restored, we are working on further to restore the read issues.

  5. investigating Oct 28, 2025, 01:05 PM UTC

    A fix has been applied and error rates are on decline. We will continue to monitor the issue.

  6. investigating Oct 28, 2025, 02:41 PM UTC

    Services continue to look healthy. We are continuing to monitor for further issues.

  7. resolved Oct 28, 2025, 04:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Intermittent API access in AWS us-east-1

Detected by Pingoru
Oct 20, 2025, 06:45 PM UTC
Resolved
Oct 21, 2025, 12:15 AM UTC
Duration
5h 29m
Affected: API WritesAPI Queries
Timeline · 2 updates
  1. monitoring Oct 20, 2025, 06:45 PM UTC

    While service has been restored, we do see some intermittent latency issues in AWS us-east-1, due to the continuing AWS outage.

  2. resolved Oct 21, 2025, 12:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2025

Intermittent issues with API access in AWS us-east-1

Detected by Pingoru
Oct 20, 2025, 10:44 AM UTC
Resolved
Oct 20, 2025, 03:27 PM UTC
Duration
4h 43m
Affected: API WritesAPI Queries
Timeline · 4 updates
  1. monitoring Oct 20, 2025, 10:44 AM UTC

    We are experiencing intermittent issues with API access in AWS us-east-1 due to upstream provider availability.

  2. monitoring Oct 20, 2025, 11:55 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 20, 2025, 02:49 PM UTC

    We are experiencing intermittent issues with API access in AWS us-east-1 due to upstream provider availability.

  4. resolved Oct 20, 2025, 03:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 17, 2025

Increased query latency on AWS us-east-1

Detected by Pingoru
Oct 17, 2025, 05:20 PM UTC
Resolved
Oct 17, 2025, 06:56 PM UTC
Duration
1h 36m
Affected: API QueriesTasks
Timeline · 3 updates
  1. investigating Oct 17, 2025, 05:20 PM UTC

    We are investigating an issue causing an increase in TTBR for some IOx queries in AWS us-east-1.

  2. monitoring Oct 17, 2025, 05:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 17, 2025, 06:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 15, 2025

Degraded SQL Query and write Performance – AWS EU-Central-1 Serverless

Detected by Pingoru
Oct 15, 2025, 06:53 PM UTC
Resolved
Oct 15, 2025, 10:05 PM UTC
Duration
3h 11m
Affected: API QueriesTasks
Timeline · 4 updates
  1. investigating Oct 15, 2025, 06:53 PM UTC

    We are investigating an issue with writes and an increased error rate for SQL queries in the EU-Central-1.

  2. investigating Oct 15, 2025, 07:43 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 15, 2025, 08:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 15, 2025, 10:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 3, 2025

AWS eu-central-1: Degraded database query performance

Detected by Pingoru
Oct 03, 2025, 03:11 PM UTC
Resolved
Oct 03, 2025, 05:15 PM UTC
Duration
2h 4m
Affected: API Queries
Timeline · 3 updates
  1. investigating Oct 03, 2025, 03:11 PM UTC

    We are currently seeing issues affecting database queries in the eu-central-1 region of AWS.

  2. investigating Oct 03, 2025, 05:14 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 03, 2025, 05:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 24, 2025

504 responses to queries in us-east-1

Detected by Pingoru
Sep 24, 2025, 04:00 PM UTC
Resolved
Sep 24, 2025, 07:21 PM UTC
Duration
3h 20m
Affected: API Queries
Timeline · 4 updates
  1. investigating Sep 24, 2025, 04:00 PM UTC

    We are investigating an issue which may cause intermittent 504 responses to some queries.

  2. monitoring Sep 24, 2025, 05:10 PM UTC

    Increased error rates have cleared. We are continuing to monitor.

  3. monitoring Sep 24, 2025, 06:10 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 24, 2025, 07:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 17, 2025

The login and signup pages for Cloud2 accounts are currently down.

Detected by Pingoru
Sep 17, 2025, 11:00 PM UTC
Resolved
Sep 18, 2025, 01:02 AM UTC
Duration
2h 2m
Affected: OtherOtherOtherOtherOtherOtherOther
Timeline · 4 updates
  1. investigating Sep 17, 2025, 11:00 PM UTC

    We are investigating the issue.

  2. investigating Sep 17, 2025, 11:04 PM UTC

    We are investigating the issue.

  3. monitoring Sep 18, 2025, 12:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 18, 2025, 01:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 4, 2025

Quartz Signup Issues

Detected by Pingoru
Sep 04, 2025, 10:30 PM UTC
Resolved
Sep 04, 2025, 10:33 PM UTC
Duration
3m
Affected: Auth0 User Authentication
Timeline · 2 updates
  1. identified Sep 04, 2025, 10:30 PM UTC

    We are currently experiencing issues with the Quartz Signup page. Users may see errors or the page stuck loading. Our engineering team has identified the cause and is working on a fix.

  2. resolved Sep 04, 2025, 10:33 PM UTC

    A fix has been implemented and service to the Quartz Signup page should now be restored.

Read the full incident report →

Minor August 1, 2025

Degraded Query Performance for Serverless

Detected by Pingoru
Aug 01, 2025, 12:19 AM UTC
Resolved
Aug 01, 2025, 01:51 AM UTC
Duration
1h 31m
Affected: API Queries
Timeline · 4 updates
  1. investigating Aug 01, 2025, 12:19 AM UTC

    We are currently investigating this issue.

  2. identified Aug 01, 2025, 12:48 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 01, 2025, 01:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 01, 2025, 01:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 31, 2025

Serverless - FlightSQL errors in AWS eu-central-1

Detected by Pingoru
Jul 31, 2025, 09:53 AM UTC
Resolved
Jul 31, 2025, 02:02 PM UTC
Duration
4h 9m
Affected: API WritesAPI Queries
Timeline · 3 updates
  1. investigating Jul 31, 2025, 09:53 AM UTC

    We have identified some FlightSQL errors in Serverless AWS eu-central-1 region for certain customers. Our team has taken some remedial action and is continuing to investigate this. We will provide more updates soon.

  2. monitoring Jul 31, 2025, 11:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 31, 2025, 02:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 10, 2025

The ListTables endpoint in the Management API in some Cloud Dedicated clusters is unavailable at the moment

Detected by Pingoru
Jul 10, 2025, 06:42 PM UTC
Resolved
Jul 10, 2025, 11:21 PM UTC
Duration
4h 38m
Affected: Management API
Timeline · 6 updates
  1. investigating Jul 10, 2025, 06:42 PM UTC

    The Cloud dedicated table management API is currently unavailable impacting the ability to list tables

  2. identified Jul 10, 2025, 07:35 PM UTC

    We believe we have identified the cause of the problem and are implementing a fix to revert. This incident has been updated to reflect that only the ListTables endpoint is impacted.

  3. identified Jul 10, 2025, 08:27 PM UTC

    We have identified a fix and are testing it internally

  4. identified Jul 10, 2025, 09:47 PM UTC

    We have identified a fix and are pushing it out to affected customer clusters

  5. monitoring Jul 10, 2025, 10:11 PM UTC

    We have finished deploying a fix to all affected customer clusters.

  6. resolved Jul 10, 2025, 11:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 30, 2025

Serverless - Sporadic query performance issues on AWS EU-Central-1

Detected by Pingoru
Jun 30, 2025, 10:10 AM UTC
Resolved
Jun 30, 2025, 12:53 PM UTC
Duration
2h 43m
Affected: API Queries
Timeline · 4 updates
  1. investigating Jun 30, 2025, 10:10 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 30, 2025, 11:11 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 30, 2025, 11:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 30, 2025, 12:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 12, 2025

Management Service Availability User Interface and API

Detected by Pingoru
Jun 12, 2025, 06:48 PM UTC
Resolved
Jun 12, 2025, 08:52 PM UTC
Duration
2h 3m
Affected: Management API
Timeline · 3 updates
  1. investigating Jun 12, 2025, 06:48 PM UTC

    We are currently investigating availability of the management user interface and API.

  2. monitoring Jun 12, 2025, 07:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 12, 2025, 08:52 PM UTC

    Services have fully recovered

Read the full incident report →

Critical May 28, 2025

Cloud Dedicated - Management API is unavailable

Detected by Pingoru
May 28, 2025, 04:08 PM UTC
Resolved
May 28, 2025, 05:46 PM UTC
Duration
1h 37m
Affected: Management API
Timeline · 3 updates
  1. investigating May 28, 2025, 04:08 PM UTC

    We are currently investigating this issue.

  2. investigating May 28, 2025, 05:15 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 28, 2025, 05:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2025

Increased rate of InfluxQL V1 API errors for prod01-us-west-2 only

Detected by Pingoru
Apr 27, 2025, 01:22 PM UTC
Resolved
Apr 27, 2025, 02:52 PM UTC
Duration
1h 30m
Affected: API QueriesAPI Queries
Timeline · 3 updates
  1. investigating Apr 27, 2025, 01:22 PM UTC

    We are seeing an increased rate of InfluxQL V1 API errors for prod01-us-west-2 only.

  2. investigating Apr 27, 2025, 02:45 PM UTC

    Our engineers are currently working on this issue.

  3. resolved Apr 27, 2025, 02:52 PM UTC

    The issue has now been resolved, the service is now stable and is working as expected.

Read the full incident report →

Minor April 14, 2025

Increase in query errors in AWS US-East-1

Detected by Pingoru
Apr 14, 2025, 11:44 AM UTC
Resolved
Apr 14, 2025, 05:59 PM UTC
Duration
6h 15m
Affected: API Queries
Timeline · 5 updates
  1. investigating Apr 14, 2025, 11:44 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 14, 2025, 01:05 PM UTC

    We are still investigating the issue and will continue to update here.

  3. identified Apr 14, 2025, 02:21 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 14, 2025, 05:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 14, 2025, 05:59 PM UTC

    This incident has been resolved, and query operations have returned to normal.

Read the full incident report →

Minor March 26, 2025

InfluxDB Cloud 2 signups are down, but logins are working.

Detected by Pingoru
Mar 26, 2025, 07:22 PM UTC
Resolved
Mar 26, 2025, 08:10 PM UTC
Duration
48m
Timeline · 4 updates
  1. investigating Mar 26, 2025, 07:22 PM UTC

    We're aware that InfluxDB Cloud 2 signups are down, and we're currently investigating the issue. Logins are working as expected.

  2. monitoring Mar 26, 2025, 07:24 PM UTC

    Signups are working again. We are continuing to monitor while we identify the root cause

  3. monitoring Mar 26, 2025, 07:57 PM UTC

    We have identified the issue and implemented a fix. We will continue to monitor the situation

  4. resolved Mar 26, 2025, 08:10 PM UTC

    The issue has been resolved, and signups are now back to normal.

Read the full incident report →