Incognia incident

Degraded Performance on Risk API

Minor Vendor's status page →

Resolved on November 25, 2025.

resolved Nov 25, 2025, 08:15 PM UTC

Nov 25, 20:15 UTC Resolved - Between 19:47 and 19:52 UTC, the Risk API returned 5xx errors, causing service instability. Although error rates recovered after 19:52 UTC, some clients continued to experience degraded performance until 20:09 UTC.

Started
Nov 25, 2025, 08:15 PM UTC
Resolved
Nov 25, 2025, 08:15 PM UTC
Duration
–
Detected by Pingoru
Nov 25, 2025, 08:15 PM UTC

Update timeline

  1. resolved Nov 25, 2025, 08:15 PM UTC

    Nov 25, 20:15 UTC Resolved - Between 19:47 and 19:52 UTC, the Risk API returned 5xx errors, causing service instability. Although error rates recovered after 19:52 UTC, some clients continued to experience degraded performance until 20:09 UTC.

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