Incode experienced a major incident on January 26, 2026 affecting Omni US, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Omni US
Update timeline
- identified Jan 26, 2026, 08:33 PM UTC
We are currently investigating a potential incident that may be impacting some services. Our team is actively working to assess the situation and determine the scope of the issue. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.
- identified Jan 26, 2026, 08:42 PM UTC
We are continuing to work on a fix for this issue.
- identified Jan 26, 2026, 09:08 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 26, 2026, 09:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 26, 2026, 09:39 PM UTC
This incident has been resolved.