Incode experienced a minor incident on January 26, 2026 affecting Omni US, lasting 18h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 26, 2026, 08:53 PM UTC
We are currently investigating a potential incident that may be impacting webhooks features. Our team is actively working to assess the situation and determine the scope of the issue. We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.
- investigating Jan 26, 2026, 10:17 PM UTC
We are continuing to investigate this issue.
- investigating Jan 26, 2026, 10:46 PM UTC
We are continuing to investigate this issue.
- investigating Jan 26, 2026, 11:24 PM UTC
We are continuing to investigate this issue.
- investigating Jan 27, 2026, 12:01 AM UTC
We are continuing to investigate this issue.
- investigating Jan 27, 2026, 12:38 AM UTC
We are continuing to investigate this issue.
- investigating Jan 27, 2026, 01:50 AM UTC
We are continuing to investigate this issue.
- investigating Jan 27, 2026, 02:44 AM UTC
We are continuing to investigate this issue.
- investigating Jan 27, 2026, 03:14 AM UTC
We are continuing to investigate this issue.
- investigating Jan 27, 2026, 03:48 AM UTC
We are continuing to investigate this issue.
- investigating Jan 27, 2026, 04:45 AM UTC
We are continuing to investigate this issue.
- identified Jan 27, 2026, 11:29 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 27, 2026, 03:23 PM UTC
Fix has been implemented and issue is now resolved.
- resolved Jan 27, 2026, 03:38 PM UTC
Marking this incident as resolved.