Incode incident

SAAS AUS Sessions not visible - missing dependencies

Major Resolved View vendor source →

Incode experienced a major incident on February 4, 2026 affecting Omni Australia, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 04:03 AM UTC
Resolved
Feb 04, 2026, 05:04 AM UTC
Duration
1h
Detected by Pingoru
Feb 04, 2026, 04:03 AM UTC

Affected components

Omni Australia

Update timeline

  1. investigating Feb 04, 2026, 04:03 AM UTC

    We have detected dashboard errors related to Session visibility. Our engineering team is working to know the reason of this affectation.

  2. monitoring Feb 04, 2026, 04:18 AM UTC

    The engineering team have detected the issue, and corrective actions have been taken. We are monitoring the general behavior

  3. resolved Feb 04, 2026, 05:04 AM UTC

    Service meets the expected behavior. This incident is considered as closed.