Incode experienced a major incident on April 23, 2026 affecting Argentina Government Validation, lasting 2h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 23, 2026, 01:12 AM UTC
We are observing high failure rate for ID government validation for Argentina. Our team is working on a diagnostic
- investigating Apr 23, 2026, 01:44 AM UTC
We are observing high failure rate for ID government validation for Argentina. Our team is working on a diagnostic
- identified Apr 23, 2026, 01:46 AM UTC
We have identified the problem, and we are working on a solution.
- identified Apr 23, 2026, 02:16 AM UTC
we continue working on the solution
- identified Apr 23, 2026, 02:46 AM UTC
We are continuing work on the solution. The fix is ready and is currently being deployed.
- identified Apr 23, 2026, 03:15 AM UTC
The fix is ready and is currently being deployed.
- identified Apr 23, 2026, 03:47 AM UTC
The fix is currently being released, and we are actively monitoring the deployment to ensure a smooth and stable rollout.
- resolved Apr 23, 2026, 04:04 AM UTC
The update was successfully completed, and the RENAPER service is now fully restored and operating normally.