Incode incident

Session display lag in the all sessions view

Minor Resolved View vendor source →

Incode experienced a minor incident on May 4, 2026 affecting Omni US, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2026, 12:13 PM UTC
Resolved
May 04, 2026, 12:37 PM UTC
Duration
24m
Detected by Pingoru
May 04, 2026, 12:13 PM UTC

Affected components

Omni US

Update timeline

  1. identified May 04, 2026, 12:13 PM UTC

    In the SaaS US environment, sessions may appear after a slight 10-15 lag in the all sessions view. We implemented a fix, and we will keep sharing updates.

  2. resolved May 04, 2026, 12:37 PM UTC

    This incident has been resolved.