Incode experienced a minor incident on May 11, 2026 affecting Omni US, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Omni US
Update timeline
- investigating May 11, 2026, 09:55 PM UTC
We have detected a degradation affecting SaaS US environment, our internal team is investigating. We will provide additional information soon.
- investigating May 11, 2026, 10:11 PM UTC
Our team continues investigating, corrective measures were taken and there should be an improvement in the transaction success rate. We will provide additional information soon
- resolved May 11, 2026, 10:30 PM UTC
A fix was implemented and the degradation was resolved.