Incident IQ incident

Intermittent Performance Issue

Minor Resolved View vendor source →

Incident IQ experienced a minor incident on September 2, 2025 affecting Platform, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 01:27 PM UTC
Resolved
Sep 02, 2025, 02:10 PM UTC
Duration
42m
Detected by Pingoru
Sep 02, 2025, 01:27 PM UTC

Affected components

Platform

Update timeline

  1. investigating Sep 02, 2025, 01:27 PM UTC

    We are experiencing some intermittent site responsiveness issues that are causing slow page loading times. Our Engineering Team is currently investigating the cause and working on a solution. We will provide updates here as soon as they are available. Apologies for the inconvenience and thanks for your patience.

  2. monitoring Sep 02, 2025, 01:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2025, 02:10 PM UTC

    Apologies for the inconvenience and thank you for your patience This incident has been resolved. If you experience any additional problems please reach out to Support.