Incentivio incident

Online Ordering Issue

Critical Resolved View vendor source →

Incentivio experienced a critical incident on March 4, 2025 affecting Mobile App and Web Ordering, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2025, 07:37 PM UTC
Resolved
Mar 04, 2025, 08:54 PM UTC
Duration
1h 17m
Detected by Pingoru
Mar 04, 2025, 07:37 PM UTC

Affected components

Mobile AppWeb Ordering

Update timeline

  1. investigating Mar 04, 2025, 07:37 PM UTC

    We are currently investigating an issue affecting access to Web Ordering and our Mobile Apps.

  2. monitoring Mar 04, 2025, 08:09 PM UTC

    The issue has been identified and resolved. We are currently monitoring the results.

  3. resolved Mar 04, 2025, 08:54 PM UTC

    This incident has been resolved.