Incentivio incident

Shipday Delivery Service

Minor Resolved View vendor source →

Incentivio experienced a minor incident on August 18, 2025 affecting Mobile App and Web Ordering, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 18, 2025, 05:50 PM UTC
Resolved
Aug 18, 2025, 06:50 PM UTC
Duration
1h
Detected by Pingoru
Aug 18, 2025, 05:50 PM UTC

Affected components

Mobile AppWeb Ordering

Update timeline

  1. identified Aug 18, 2025, 05:50 PM UTC

    We are currently investigating an issue with the Shipday Delivery Integration. Restaurants who use Shipday Delivery service are affected. A fix has been identified and is in process.

  2. resolved Aug 18, 2025, 06:50 PM UTC

    This incident has been resolved. Shipday Delivery Integration is now fully functional.