Resolved after 14 hours 47 minutes, affecting Web Application and Mobile Application and 1 more, on November 25, 2020.
AWS services have been restored as of this afternoon and we do not have reports of site delays. We will continue to monitor AWS for any changes.
Affected components
Update timeline
- investigating Nov 25, 2020, 03:53 PM UTC
We are investigating reports of slowness/delays on our site. If you are experiencing slowness or delays you may also receive a 504 page when running reports. We believe these delays are due to an issue with AWS. We have contacted them and are waiting on a response.
- identified Nov 25, 2020, 04:34 PM UTC
We've confirmed that AWS is experiencing outages. We are awaiting a fix from them: https://status.aws.amazon.com/
- identified Nov 25, 2020, 04:38 PM UTC
We've confirmed that AWS is experiencing outages. We are awaiting a fix from them: https://status.aws.amazon.com/
- resolved Nov 26, 2020, 04:41 AM UTC
AWS services have been restored as of this afternoon and we do not have reports of site delays. We will continue to monitor AWS for any changes.
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