pingoru pingoru IncentFit had 3 outages in the last 2 years totaling 142h 26m of downtime, averaging 0.1 incidents per month.
There were 3 IncentFit outages since May 3, 2025 totaling 142h 26m of downtime. Each is summarised below. Incident details, duration, and resolution information.
All mobile app login errors were resolved as of 2/18 at 2:45 PM EST. If you are still experiencing issues logging in, please delete the IncentFit Recharge app and download the latest version from the App Store.
This incident has been resolved.
We have identified the issue affecting data syncing for users connected to Apple Health, and we are currently working to resolve it. Please note once again that once the issue is resolved, your data will sync and update accurately—no information will be lost. We appreciate your patience and understanding.
This incident has been resolved. Any affected users can simply open the IncentFit application on their apple device in order to restore any incorrect Apple Health data.
We are currently investigating an issue with the IncentFit Mobile app on iOS devices. We recommend users to utilize the web application as we investigate the issue
A fix has been implemented and we are monitoring the results.
This incident has been resolved.