IncentFit incident
Some Users Not Seeing Option to Enter Unit/Amount When Adding Activities
Resolved after 2 hours 15 minutes, affecting Activity Rewards & Reimbusements and Challenges, on July 12, 2021.
As of this morning was have received reports that some users are not given the option to add an amount when entering in their activities (e.g. "How many glasses of water did you drink?"). This has been escalated and our team is working to implement a fix. Please subscribe to be notified when this is completed. In many cases users will be able to enter in their data after the issue is resolved and will not lose credit in their challenge.
Affected components
Update timeline
- identified Jul 12, 2021, 04:45 PM UTC
As of this morning was have received reports that some users are not given the option to add an amount when entering in their activities (e.g. "How many glasses of water did you drink?"). This has been escalated and our team is working to implement a fix. Please subscribe to be notified when this is completed. In many cases users will be able to enter in their data after the issue is resolved and will not lose credit in their challenge.
- resolved Jul 12, 2021, 07:01 PM UTC
This has been resolved. We will contact all affected users with information.
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